Frequently Asked Questions
How Get Limitless Works
What is Get Limitless?
Get Limitless is a diagnostic-led preventative health platform. We use pathology, clinical assessment and practitioner oversight to guide personalised health plans focused on long-term optimisation of weightloss, hormone, metabolic and muscle health.
How do I get started?
Getting started involves three simple steps:
1. Complete your online intake and health questionnaire
2. Purchase a treatment plan and complete the required diagnostics through on of our accredited pathology providers
3. Attend a medical consultation to review results and determine next stepsAll treatment recommendations are guided by your diagnostics and clinical assessment with an independant healthcare professional.
Do I need blood tests to get started?
Yes. Diagnostics are required before treatment is considered. This ensures recommendations are evidence based, clinically appropriate and personalised to you.We may accept existing pathology results completed within the past 90 days, depending on the markers tested and clinical relevance.
Can I work on multiple health goals at the same time?
Yes. Because Get Limitless is diagnostic first, multiple health goals can be assessed together to find your best solution. Your care plan is built around your goal and your biomarkers provide clinical context allowing a holistic approach rather than a single program.
Blood Tests and Diagnostics
How are blood tests done?
Once you get started, we arrange pathology through accredited Australian providers at over 4,000 partner locations nationwide. You will receive clear instructions on where and how to complete your blood tests at a location convenient to you.
Where can I get my blood tests done?
Blood tests are completed at partnered pathology collection centres across Australia. You can choose a location close to home or work.
How long do blood test results take?
Most blood test results are returned within 1 to 10 days, depending on the tests ordered. Once available, results are uploaded to your patient portal and our team will contact you to book your consultation.
What happens after my blood tests are completed?
Once your results are ready:they are uploaded to your patient portala medical consultation is scheduledyour practitioner reviews results in the context of your goalsa personalised care plan is discussed
Consultations and Care
How long are consultations?
Initial medical consultations are 20 minutes. This allows time to review diagnostics, discuss symptoms and goals, and make informed clinical decisions.Follow up consultations may vary depending on clinical needs.
Who provides the medical care?
All consultations are conducted by qualified Australian medical practitioners who assess your results and determine whether treatment is clinically appropriate.
Do you offer hormone treatments?
Yes, where clinically appropriate. Hormone treatments are only considered following diagnostic review and consultation with a qualified medical practitioner.
Programs and Health Areas
What health areas does Get Limitless support?
Get Limitless supports a range of preventative health goals including:
- Hormone health
- Weight management
- Metabolic health
- Muscle health and injury recovery
- Long term health optimisation
All care is guided by diagnostics and clinical context.
Are treatments personalised?
Yes. Care plans are built around your biomarkers, symptoms and goals. Plans evolve over time as your health data changes rather than being locked into fixed programs.
Patient Portal and Technology
Is there a patient portal?
Yes. Get Limitless provides a secure and easy to use patient portal.
What can I access in the patient portal?
Through the patient portal you can:
- view pathology results
- review care plans
- access medical communications
- track progress over time
- coordinate follow ups and repeat prescriptions
Is the patient portal easy to use?
Yes. The portal is designed to be simple and intuitive, making it easy to understand your health data and stay informed throughout your care journey.
Pricing and Payments
What does it cost to get started?
Blood tests and a comprehensive medical consultation start from $400. Pricing depends on the diagnostics required and your individual health goals.
What can I access in the patient portal?
Through the patient portal you can:
- view pathology results
- review care plans
- access medical communications
- track progress over time
- coordinate follow ups and repeat prescriptions
Is the patient portal easy to use?
Yes. The portal is designed to be simple and intuitive, making it easy to understand your health data and stay informed throughout your care journey.
Safety and Compliance
Is Get Limitless safe?
All care is provided under Australian medical standards and regulations. Treatments are only offered where clinically appropriate and supported by diagnostics.
Is Get Limitless a replacement for my GP?
No. Get Limitless complements primary care. We focus on preventative health and optimisation and encourage members to maintain an ongoing relationship with their GP.
What if I am not clinically suitable for treatment?
If treatment is not clinically appropriate, your practitioner will discuss alternative options or recommendations based on your results.
Support and Access
How do I contact Get Limitless?
You can contact our support team through the patient portal or via email at hello@getlimitless.health. Our team can assist with appointments, pathology questions and general enquiries.
Can I stop or change my care plan?
Yes. Care plans are flexible and can be reviewed or adjusted based on clinical needs, changes in goals or updated diagnostics.
